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Returns & Refunds

RETURNS POLICY

You can return or exchange items up to 15 days after receiving your original order.
Products must be returned in their original condition and packaging.
Incomplete products, damaged, worn or soiled will not be accepted.
Always include a note with your personal info inside the package. Shipping fees are non-refundable.

NOTE: All returns are refunded via store to your orriginal payment account.

Please visit guapiclothing.myreturnscenter.com to begin your return.

ARE THERE ANY CHARGES FOR RETURNS?

There are no charges for returns
Original shipping charges is non-refundable
You are responsible for return shipping charges

REFUND POLICY
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@zuzzee.com
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